Let`s say you have ordered an auto part from AutoZone and you want to return it. Wouldn`t you say improving your knowledge on the company`s return policy would be a good thing for you?
AutoZone, the Big Fish!
Unlike Pep Boys, Orileys or AutoTrader, this brand is a big fish between the online auto part stores. What this means is that because the company`s name is at stake, customers are always treated with respect. This includes the return policy of products as well, because product return is a big deal for this brand.
Return Policy Guidelines
Customers who are interested in returning products to this company need only to take the specific item, put it in its original package or box, and bring it to any of the company`s stores. Keep in mind to drain all its fluids if necessary before returning your product. It`s also recommended to take the credit card you have used to order your item and visit the store between working AutoZone hours.
Customers should remember that all product returns are generally subject to that specific AutoZone store Return Policy. Also, keep in mind that not all items can be returned. For example, most sales of products that are customizable are final, and thus can`t be returned.
All customers who are eligible for product refunds will be reimbursed for any shipping expenses made. Unline Rockauto free shipping, which by the way it doesn`t exist, AutoZone free shipping is a real deal. If the company has done any mistakes or if your item is somehow defective when received, the brand will pay all refund you all shipping expenses.
Customers who are shipping from any location within the U.S. and have received a defective product, the company will offer them a pre-paid return shipping label. This label is to be placed outsize the package or box, and then dropped at any facility that deals with the shipping of products.
For customers who are shipping from United States territories or an overseas location, the brand can reimburse them if any mistakes has been made from the company`s fault. In such situations, a check is issued with a shipping dollar amount that usually appears on the label of the carrier.
In-Store Return Policy
Products that are returned to a specific AutoZone store needs to be brought within 90 days from the date they have been ordered. Defective product returns should be made within the warranty period. If the product was installed or used, any requests for refunds can be denied.
The company`s store may reserve the right to ask for valid photo IDs issued by the government which will always be recorded with the store`s database.
If you no longer have the product`s receipt and you want to return it, you should get in touch with the company`s customer support and ask for the transaction info regarding your purchase. You`ll also be explained by the customer service`s representative the entire process of how you should return your product to your nearest store.
AutoZone takes its customers very seriously and when it comes to the return policy of its products, there is no room for error.