rockauto parts review
If you are the owner of a car in our times, it became obvious since long ago that you should benefit of discounts on auto parts as often as possible. And in terms of auto parts, RockAuto is probably the best on the market. RockAuto parts are among the cheapest products in the field, competing even with the major companies like Advance Auto Parts or AutoZone.
Is RockAuto the Best Choice?
Even though on some of the most popular online resources, RockAuto doesn`t find itself on the top 10 auto retailers, the company is still seen as one of the best choices in terms prices. You can find a lot more RockAuto discount auto parts than you might think, and after you find what you need on the RockAuto auto parts catalog list available on the company`s site, you`ll have another pleasant surprise when paying for your order besides the cheap price – you can almost always use a 5% discount code for your order.
Every now and then, the shipping prices from RockAuto become so great that the brand prefers to lose some of its clients than covering for shipping on auto parts which require to be exchanged for wrong information in the ordering system of the company. This isn`t the best situation for the average customer, but even though AutoZone discount and Advance Auto Parts discounts provide bigger savings, the auto parts are still much more expensive without those discounts than what RockAuto is offering. And let`s face it – the discounts aren`t always available.
So, let`s assume you need to change an auto parts at the vehicle you own, like a transmission part. Maybe Advance Auto Parts can offer it for $234, but from RockAuto you can get it at almost half a price as well as with an extra $20 for shipping. A lot of clients will practically choose RockAuto in an instant. And yes, it`s true that you will be able to find a match for what RockAuto is able to offer at brands such as Summit Racing or AutoZone, but this wont happen every day. So, isn`t better to stick with what you are used to than wonder for hours at different auto stores or search online at various websites, which in the end may not be so reliable?
Let`s say you have to change a part for your car like for example, a bearing. You`ll be able to find at Advance Auto Parts for $219, while RockAuto will offer it for $150 along with an additional $20 for shipping the part. Most customers will immediately turn to RockAuto for the obvious reason. And while is true that you can find a RockAuto price match for most parts at other brands like AutoZone or Summit Racing, these are still rare occasions and it`s better to stick with what you know than losing countless hours searching online and comparing deals from different auto retailers.
If you in fact are quite interested in saving some money, no matter how much – there`s a trick! Visit the RockAuto parts catalog and use icons labeled “Trucks” or simply use the “Choose for Me to Minimize Cost” feature. This way, you`ll be able to find parts which can be shipped together, which means that they will be sent from 1 single warehouse and the extra shipping costs will be avoided.
Order RockAuto Parts Easy & Fast!
If you want to order auto parts from RockAuto, return a part or cancel your order, visit the Order Status & Returns page.
- If you want to order by mail, enter the order online, then choose “Check or Money Order” for your payment, and then write the order number on the check.
- The auto parts are stored in more than one single location and the orders are generally shipped via regular carrier. Customers aren`t able to pick up their parts on their own.
- If customers need to return a part, they should turn to the Order Status & Returns page for available guidelines. Their returns won`t go back to the actual warehouse from which they have been ordered.
Ordering RockAuto Honda Parts (or Other Brands)
The process of ordering auto parts from RockAuto is pretty straight-forward. Let`s say you are interested in ordering some Honda parts. Nothing easier! You just visit this page, go to the year of your Honda car, choose your model and then follow the category of parts you need. Depending on the available parts in the RockAuto auto parts catalog, you`ll have a new page displayed with a list of available parts listed by price from low to high.
Note: Remember that the same process is applied no matter the model of your car.
RockAuto Parts Return
Let`s say you ordered some parts from Rock Auto, but something`s wrong with the order and you want to return them. The first thing you should is visit the Order Status & Returns page, check the status or your order and request a change or return your items. To get started with the process, you first need to your email or phone number and order number in the proper fields and hit the Find Order button. In addition, if you don`t know your order number, use the Order Look-Up section.
Until deciding to return your auto parts, you can always choose to first report your problem with the order or shipment. If you need additional help, you can turn to the above page to get any return instructions you may need, or find any return tracking or shipping label information.
RockAuto Parts Review: They Don`t Always Reflect Reality
On the Google`s review page, RockAuto has a rating of 4.2 from 1.789 reviews. Like you can notice, the great thing is that 4 out of 5 reviews are positive:
Albert Stricker – 2 weeks ago!
“I love this outfit! Prices are amazing and I always get my orders super fast. I’ve ordered several times and the only time I get the wrong part is when I foolishly ordered the wrong part. Customer service has always been courteous and professional. I hope they’re around for years to come. I read some negative reviews. They must be fabricated by competitors because Rock Auto has been awesome in my experience. I say give them the opportunity to save you some money and headaches.Thank you to the entire staff at Rock Auto. I wish I could give you 10 stars!! Keep up the good work.”
Fred Franke – in the last week!
“I do not know anybody at RockAuto personally, but who ever works there does the job right !!! I am glad I found them to keep my classics in good shape. They have the best prices, fast shipping and correct shipping prices. A 5-Star company. Keep on like this and you will stay alive for many years to come.”
David Horn – in the last week!
“Great prices. I just love The Rock! I see bad reviews from dumb people. You have to order the right part to get the right part. Don’t go by the pics. lol I have never had any trouble getting the right parts! 5 STARS ALL THE WAY!”
The company has a 2.56 out of 10 rating from 2.983 reviews on the ResellerRatings.com`s RockAuto.com review page at this point. From all these reviews, almost close to none of the reviews posted on that page are related to the prices the company`s providing or the RockAuto discount codes released every month on online forums. That should really mean something, don`t you think?
And if you have some sort of minimal experience online, than you know best than paying too much attention to any negative RockAuto auto parts review you find on the internet. Most of those reviews are nothing more than the personal opinion of some upset customer because either RockAuto isn`t offering free shipping services or perhaps because a part took too long to be received.
On the Yelp`s Rock Auto page, the feedback is more positive. Most users are happy with receiving their items promptly as well as about the unbeatable prices or the fast shipping services RockAuto provides.
From the negative reviews, we noticed that some of the users may have received wrong parts and decided to move to Advanced Auto Parts or AutoZone. These companies don`t even come close to the prices RockAuto is able to offer, however, due to some shipping mistakes the company may have done, some of the customers were lost to the competition.
Does your car need new parts? You probably know this already, but auto parts for cars that aren`t new also aren`t easy to find these days, and the prices aren`t so cheap as you may have thought. However, there`s a way to avoid this if you`ll choose to buy from the RockAuto catalog because you won`t find cheaper prices in any other place. Regardless of the model of your car, its engine size or its year, you`ll most definitely find that parts that you need there.
The prices that you`ll see listed there are usually for individual parts, however, they are generally sold in packages of “X” products. For example, a spark plug will cost only $1.18 if purchased individually, but you`ll be able to save some money if you purchase it in packs of 4 because you`ll just have to $0.99 for each of them.
This company is generally selling over 1 million different parts and as you may have imagined, a single warehouse isn`t able to store them all together – so it has several, not just a single one. If you want to save money when purchasing from RockAuto, choose to buy parts from a single warehouse if possible. By choosing this option, you`ll avoid all those shipping costs that go to the carriers that aren`t so cheap. The truck icons from the company`s catalog indicate that those particular parts can ship together with the other parts you already selected.
When buying R&R parts from RockAuto, the process goes like this:
- You buy an R&R part;
- RockAuto receives your payment;
- The company will then send you the required guidelines in your Inbox;
- In your email you`ll be able to find information about where you should send the old part;
- You`ll need to pay the carrier (UPS, FedEx) to send your part to the manufacturer;
- The shipping expenses for sending the part back to you is added to the total of the order;
- Core expenses do not apply to R&R pats (if by any chance a core fee was applied to the order, you will get a refund along with R&R guidelines);
- If an old part cannot be remanufactured, you will get the part back as well as the rebuild cost refund (exceptions are made for testing or handling fees which have been charged by the actual manufacturer).
If you are a loyal customer of the company you probably already know that RockAuto does not provide discounts or special deals for larger orders or businesses. However, you are still able to take advantage of the discount program provided by the company for loyal/repeat customers. After each auto part bought from RockAuto, you will be able to get a 5% promotional code to your Inbox in 30 days.
Contact RockAuto and Order!
I didn`t bought RockAuto parts for a long time from this company, but now that I see how great it is to pay cheap prices and still be satisfied with what you get, I would say that the days when buying parts from other auto retailers are gone.
So you tell me! Are the RockAuto discounts and the cheap prices offered by this company worth your trouble? I think yes, wouldn`t you agree?